ExpressTrack provides e-commerce stores with automated package tracking and customer notifications. Reduce support inquiries and improve customer satisfaction with real-time delivery updates.
Key Benefits
- Reduced support workload: Automated tracking updates eliminate “Where is my order?” inquiries.
- Improved customer experience: Customers receive timely, branded tracking notifications.
- Increased customer satisfaction: Proactive communication builds trust and reduces anxiety.
- Better conversion rates: Transparent tracking can lead to repeat purchases.
How It Works
- Connect your e-commerce platform to ExpressTrack using our integrations or API.
- Orders are automatically synced for tracking and notification management.
- Customers receive email and SMS updates as their packages progress.
- Track delivery performance and customer satisfaction metrics in your dashboard.
Use Cases
- Online retailers: Provide customers with real-time tracking updates.
- Dropshipping businesses: Keep customers informed about third-party shipments.
- Marketplace sellers: Offer consistent tracking across multiple carriers.
- Subscription services: Automate recurring order notifications.
Integration Options
- Shopify: Native app integration for seamless order sync.
- WooCommerce: WordPress plugin for automated tracking.
- Custom platforms: API integration for any e-commerce system.
- Multi-carrier support: Track packages from hundreds of carriers worldwide.
Get Started
Choose your integration method and connect ExpressTrack to your store. Our setup process takes minutes, not hours.